Privacy policy

PRIVACY POLICY


Last updated: August 2026


www.hitomigoods.com (hereinafter the "Site") is published by the company Japanzon Co.,Ltd (hereinafter the "Company" or "We" or "Our"), a simplified joint-stock company with a sole shareholder with a share capital of 15,000,000 Yen as defined under the Companies Act of Japan., whose registered office is located at Sumida-Ku, Sumida 2-9-3 131-0031 Tokyo , registered with the Tokyo Companies Register under number 0115-01-024812 and represented by Xavier Dussailly, in his capacity as managing director.
In the course of its business of publishing and operating the Site, the Company collects and uses information concerning you (hereinafter "Personal Data").
The protection of your Personal Data is essential to the Company. Consequently, the Personal Data that you entrust to the Company is processed in full compliance with the applicable regulations, in particular with the regulations on the protection of personal data applicable within the European Union since 25 May 2018 1 .
As part of the Company's commitment to the protection of your Personal Data, it wishes to inform you in full transparency, in particular, of:

  • - The reason for which and the manner in which it collects, uses and stores your Personal Data;
  • - Its role in the processing of your Personal Data; and
  • - Your rights and its obligations with regard to the processing of Personal Data.

1) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

1. What is the purpose of this privacy policy?


This policy applies to all uses of your Personal Data made by the Company (hereinafter the "Processing").
Its purpose is to inform you of the manner in which your Personal Data is processed by the Company, which is the entity acting as controller of the Processing of Personal Data.


2. What type of personal data do We collect?


The Personal Data that the Company collects about you is provided directly by you through the Site.
The provision of Personal Data is a necessary condition for the preparation and dispatch of your order or for the sending of a newsletter where you have subscribed to this service.
This includes, in particular, the following information:

  • - Surname and first name;
  • - Address;
  • - Date of birth;
  • - Email address;
  • - Telephone number;

In order to ensure that your Personal Data is relevant, accurate and up to date, the Company may ask you to review and confirm the accuracy of the Personal Data it holds about you. The Company also asks that you inform it of any change relating to your Personal Data.


3. When do We collect your Personal Data?


Your Personal Data is collected by the Company:

  • - when a customer account is created;
  • - when a product order is placed;
  • - when you subscribe to the newsletter;
  • - during your use of the Site (in the form of cookies).

4. On what legal basis (or bases) and for what purpose(s) do We process your Personal Data?


4.1. Purposes of the Processing


We always process your Personal Data for a specific purpose and only process the data that is necessary to achieve that purpose.
In particular, We process your Personal Data for one or more of the following purposes:

  • - Managing the operation and optimisation of the Site;
  • - Preparing and dispatching orders;
  • - Managing newsletter subscriptions;
  • - Providing after-sales service;
  • - Communicating with the user by email, post or telephone about products and services from us that may be of interest to them, subject to having obtained express consent for this purpose where required by law;
  • - Managing the customer list;
  • - Measuring the Site's audience;
  • - Preventing and detecting fraud and malware (viruses, malicious software) and managing security incidents;
  • - Managing any disputes with users;
  • - Responding to an official request from a public or judicial authority.


4.2. Legal basis of the Processing


We are not permitted to process your Personal Data without a valid legal basis.
Consequently, We process your Personal Data only in order to perform Our contractual obligations towards you or for Our legitimate interest.
We do not carry out any automated decision-making, including profiling, likely to produce legal effects concerning you or to significantly affect you.


5. Who has access to your Personal Data?


5.1. Within the Company


We disclose your Personal Data to the Company's employees and directors, to the extent that it is necessary for the performance of their duties.

5.2. Outside the Company


We also transfer your Personal Data to third parties outside the Company for the purposes set out in section 4.1, provided that such third parties need this data to carry out the tasks We have entrusted to them for the operation of the Site or the preparation of your order. We do not transfer your Personal Data to these third parties for use for commercial purposes without having obtained your express prior consent.
These third parties are:

  • - Delivery service providers, for the purposes of delivering the products you have purchased on the Site;
  • - Any national or international authority, where We are required by law to disclose such data to them.


6. How do We protect your Personal Data?


Access to your Personal Data is granted only to employees and/or directors of the Company who need it to perform their duties.
All such employees and directors are subject to strict obligations regarding the protection of Personal Data and confidentiality.
The Company has also implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of personal data transmitted, stored or otherwise processed, or unauthorised access to such data.


7. How long do We keep your Personal Data?


We will retain your Personal Data for the period necessary for the Processing concerned, in accordance with the applicable legal requirements.
The data is retained for a period that does not exceed the time necessary for the following purposes:

  • - Fulfilment of an order: the data necessary for processing your request will be retained for a maximum period of three years from your last order or Our last contact.
  • - Newsletter: your data will be retained for as long as your subscription remains active. You may end it at any time by unsubscribing via the link that will be provided.


8. What are your rights over your Personal Data and how can you exercise them?


8.1. Your rights


You have a right of access to the Personal Data concerning you that is processed by the Company. If you believe that any information We hold about you is incorrect or incomplete, you may also request that it be corrected. The Company will correct such information promptly.
You also have the right to:

  • - Request the erasure of your Personal Data; in this case, We will carry out the requested erasure without delay, subject to compliance with the legal and regulatory obligations incumbent upon Us, under which We may be required to retain your Personal Data;
  • - Request the restriction of the Processing of your Personal Data;
  • - Request the portability of your Personal Data, that is to say, the transmission by the Company to a third party of the Personal Data it holds, in a structured, commonly used and machine-readable format.

You also have the right to object to the Processing of your Personal Data.
In addition, you have the option of disabling cookies from your browser settings – see the Cookie Policy for further details.


8.2. Exercising your rights


To exercise the above rights, you may send an email to contact@hitomigoods.com , together with a copy of both sides of your identity card or passport, so that We can verify your identity.
The Company will respond to such requests or objections in accordance with the applicable regulations in this area.


8.3. Complaint to the data protection authority


You may also lodge a complaint with the personal data protection authority of (i) your place of habitual residence, (ii) your place of work or (iii) the place where the alleged infringement was committed.


9. Changes to this privacy policy


This policy may be subject to change. Any change in the way your Personal Data is processed will be communicated to you by the means of communication We usually use to contact you.

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